Privacy Policy for Simstak

This Privacy Policy explains how Simstak ("we," "us," or "our") collects, uses, manages, and protects user information when you use the Simstak app in connection with your Shopify store.

Information We Collect

To provide our services, Simstak will collect and process certain types of user information as outlined in this policy. Information that we access from your Shopify account includes:

  • Order details necessary for order verification, such as customer names, email addresses, and order IDs.

Additionally, when you install the Simstak app, we collect certain types of personal data, including:

  • Information about who accesses the app on behalf of the store, such as your store name, store URL, and email address.

We do not require personal information from individuals who only visit your Shopify store.

We may gather individual data directly from the concerned individual through the Shopify account.

Use of Personal Information

We use the personal information collected to:

  • Verify orders placed on your Shopify store by sending one-time passwords (OTPs) to end customers.
  • Communicate with you regarding our services and order verification processes.
  • Optimize and improve the Simstak app.
  • Operate the Simstak app effectively.

Sharing Your Personal Information

We do not share personal information collected through the Simstak app with third parties except to the extent necessary to provide our services or comply with legal requirements.

Your Rights

Please contact us using the information provided below to exercise these rights.

Data Retention

Subject to applicable laws and regulations, we will retain your information for as long as necessary to provide our services or until you request deletion.

Changes to this Privacy Policy

We may update this privacy policy from time to time for operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Data Retention

Subject to applicable laws and regulations and the fulfillment of our business or legal purposes, we will retain your information for our records for such a period as is required for us to continue to provide you with our Services or unless and until you ask us to delete the information.

Contact Us

If you have any questions or for further information or queries, please contact us via email at
support@xstak.com or by mail using the details provided below:

1049-C El Monte Avenue,
Suite C 710, Mountain View,
CA 94040, US
+1 650-419-3756